Overnight Concierge

How you will serve our residents and our community:

  • Consistently and genuinely demonstrates the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
  • Maintains building security, monitors security systems including the emergency call system and responds accordingly.
  • Makes timely and consistent rounds of the community to ensure resident safety.
  • Answers internal and external telephone calls, intercom, and pagers.
  • Responds appropriately to emergencies, according to policies and procedures.
  • Runs tests, monitors systems, and responds to Emergency and Fire Response Systems.
  • Greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly and courteous manner.
  • Maintains a clean and friendly environment in and around the front entrance, lobby and work station.
  • Participates and attends all in-service training and education programs as scheduled.
  • Other duties as assigned.

With our residents in mind, the right candidate will have:

  • High school diploma or equivalent certificate.
  • Computer literacy sufficient to do data entry.
  • Knowledge of office equipment operations.
  • Positive attitude, enthusiasm and energy.
  • Strong customer orientation to older adults.
  • Ability to organize and manage multiple priorities.
  • Ability to effectively communicate in English.

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