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Electronics Field Service Technician (Associate)- Cherry Hill, NJ

We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment. As skill progress as do the opportunities for advancement throughout JCI.
What you will do
Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.
Keep track of your service calls via computer, ability to perform service on various video products, EAS equipment and RFID equipment. Maintain record of hours worked, accounts serviced and administrative time.
Maintain an accurate parts inventory at levels that insure a first time fix.
Demonstrate and train customers how to use their equipment properly.
Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
Take care of other tasks as needed
What we look for:
High School Diploma or GED
2 years Associates degree in Electronics and/or Networking, or technical military equivalent required.
Must have a valid driver's license
General knowledge of electronics required.
State Licensing as required. (State Dependent)
Must have a mechanical aptitude and be able to use hand and power tools.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Strong organizational skills, positive attitude, and an ability to learn quickly.
Must be capable of working independently or as a team
Functional and practical comprehension of MS Office and PC skills.
Confident, articulate, and professional speaking abilities
Ability to travel and work overtime as needed.
Ability to review plans, diagrams, and flow charts, as well as all tools to capture the work processes associated with executing the project plan - preferred.
Complete Basic EAS/Video new hire classroom certifications
Complete RFID Basic Certification
Demonstrate the ability to work independently solving higher level of trouble shooting skills
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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